Service Process

  1. Place an Order
    Customers select and purchase the desired AI post-production service directly through our website.
  2. Submit Project Details
    After purchase, customers are required to submit project details, instructions, and relevant files (such as videos, images, or references) via email or a secure upload link provided by our team.
  3. Project Review & Confirmation
    Our team reviews the submitted materials and confirms the project requirements. If additional information is needed, we will contact the customer before proceeding.
  4. Production Process
    Once all required materials are received, we begin the AI-powered post-production process, including editing, enhancement, and optimization based on the customer’s request.
  5. Communication & Updates
    Customers can contact us at any time via email or customer support to request updates, provide additional instructions, or ask questions regarding their project.
  6. Delivery of Final Product
    Completed projects are delivered digitally via email or secure download link within the agreed timeframe.
  7. Revisions & Changes
    Customers may request revisions within a specified period after delivery. We will make reasonable adjustments to ensure the final result meets the agreed requirements.
  8. Order Tracking
    Customers can track the status of their project by contacting our support team or through order updates provided during the process.